Client Testimonials

We have received an amazing service from West One all the time and we would like to thank you for all you service so far and for the future! Sav has been an amazing agent and helped us all the time at any time (even outside working hours, midnight – all the time as soon as we sent an request we received an answer straight away). His efforts are very much appreciated! As busy as they are he took time to visit our site and is always keeping in touch ready to help anytime. Last year we were very busy with Christmas parties and Sav helped us with waitresses everyday. They were very professional, reliable, presentable and very well trained which eased off our job a lot and we received great feedback from our guests about their service. Their staff is very well trained and I would recommend them anytime. We also are using West One for the Kitchen Department which is a massive help daily. As a company I wouldn’t hesitate to contact them as they are very professional, prompt and reliable at all times.
Alessandro Muneghino, Simona Mazga, Operations Manager
Antoinette Hotel

Very good staff with experience and easy to communicate and good customer service
Alessandro Muneghino, Bar Supervisor
The Kennel Club

Cristina has always been a great help - in a kind and patient manner she made sure to arrange staff, even for last minute calls. She’s very efficient and makes sure everything is under control, following up on the assignments and delivering  all necessary information in a timely manner. I’m very happy with the service she provides, and can confirm she’s an excellent communicator.
Franco Casolin, Head Chef
Wulf and Lamb

West One support with the supply of temporary staff to our organisation. Cristina and the team have a good understanding of what we need for our operation and are always striving to find the right fit for the temporary assignments. They react quickly and sometimes without much notice to fulfil the brief. Cristina is a pleasure to deal with at all times and will always be a support to our business.
Robert Dunning, HR Director
Aqua Restaurant Group

We have only been working with WestOne a short time having been recommended to them by another 5 Star Hotel.  We have always found Gemma with whom we work to be professional and understanding of our needs and style only putting forward CV’s which match our requirements. I am pleased to say we have already made 2 placements through WestOne and we look forward to continuing this relationship in the future.
Chiara Tusacciu, Assistant Human Resources Manager
Mandrake Hotel

West One always manage to supply staff even with short notice, a reliable and flexible agency that understands our business needs.

West One is my favourite agency, matching the right candidates to the skills that we require.

I have used West One for a while now to recruit our Chefs; they have always provided excellent quality candidates and find West One to be professional and reliable. I would have no hesitation in recommending them.

Pasquale took the time to get to know us; our business and how we work before starting to look for the right candidate. Candidates sent to us are always well briefed and informed about our business and post-interview, Pasquale has always encouraged us to provide feedback to him after any interview/trial in order to refine the search until the perfect match is found. Our most recent placement has been a dream and we have to congratulate Pasquale - we were pretty desperate for this role to be filled and I suspect may have taken someone on that wouldn't have worked out long term but he held on until he knew he had the right person for the position. Pasquale continues to take an interest in us even when we are not actively looking for staff and we have found this means he is up to speed quickly when the need arises. Highly recommend West One and Pasquale.
Zoe Brown, Reservations & Operations Manager
French Table

I have liaised with Gemma on numerous occasions and have always found her to be enthusiastic and very understanding of Benihana and our ethos. If you are looking for a consultant who will actually consult and not hard sell I would recommend her.
Syed Wasti, Finance Director
Benihana

West One are simply great- understand the needs of our business and what we require from our permanent chefs, all our venues are different and Gemma will always go above and beyond to find the right candidate suited to each venue.
Loiuse Ball, Executive Chef
Corney & Barrow

Gemma was fantastic in helping us recruit for the kitchen, would recommend!

We have been dealing with West One for over four years now, and I have found them to be professional and helpful. Always keeping an eye and ear open for the candidates that they feel confident will fit the position we have vacant. Over the years, they have placed a very decent chunk of our chefs in the kitchen, who have all thrived and gone on to be very successful in their individual roles. I hope the working relationship between West One and us will continue in the years to come.