Client Testimonials

recent client testimonials

Junior Sous Chef

West One always manage to supply staff even with short notice, a reliable and flexible agency that understands our business needs.


West One is my favourite agency, matching the right candidates to the skills that we require.


I have used West One for a while now to recruit our Chefs; they have always provided excellent quality candidates and find West One to be professional and reliable. I would have no hesitation in recommending them.


Pasquale took the time to get to know us; our business and how we work before starting to look for the right candidate. Candidates sent to us are always well briefed and informed about our business and post-interview, Pasquale has always encouraged us to provide feedback to him after any interview/trial in order to refine the search until the perfect match is found. Our most recent placement has been a dream and we have to congratulate Pasquale - we were pretty desperate for this role to be filled and I suspect may have taken someone on that wouldn¹t have worked out long term but he held on until he knew he had the right person for the position. Pasquale continues to take an interest in us even when we are not actively looking for staff and we have found this means he is up to speed quickly when the need arises. Highly recommend West One and Pasquale.

Head Chef

I have liaised with Gemma on numerous occasions and have always found her to be enthusiastic and very understanding of Benihana and our ethos. If you are looking for a consultant who will actually consult and not hard sell I would recommend her.

Bar Staff

West One are simply great- understand the needs of our business and what we require from our permanent chefs, all our venues are different and Gemma will always go above and beyond to find the right candidate suited to each venue.

Head Chef

Gemma was fantastic in helping us recruit for the kitchen, would recommend!

Commis Chef

We have been dealing with West One for over four years now, and I have found them to be professional and helpful. Always keeping an eye and ear open for the candidates that they feel confident will fit the position we have vacant. Over the years, they have placed a very decent chunk of our chefs in the kitchen, who have all thrived and gone on to be very successful in their individual roles. I hope the working relationship between West One and us will continue in the years to come. Vanessa - Office Manager West One has been extremely helpful, they have always sent us knowledgeable and extremely professional candidates. Flavien and the rest of the team have always taken into account our venue's values when selecting the candidates and this approach has hugely helped us find the right team members.